Thomson Multimedia, Ltd.
Attn: Consumer Relations
PO Box 0944
Indianapolis, IN 46206

March 22nd, 2001

Dear Sir Or Madam,


     I am writing in explain my utmost satisfaction I have with RCA and its products. My VCR is of RCA origin, and something which I have had in my possesion for twenty years. There has never been a day when I have had a problem with it. The longevity of this machine blows me away!.

     In an effort to be completely candid within this letter, let me say the VCR has saved me a great deal of embarrassment. Admittedly, I regularly watch Adult movies (commonly called Porns). I used to worry me that the tape(s) would get caught in the machine; causing, my wife to find it (she is the 'electronic wiz' in the family).
     Every since I have owned your brand VCR, the tapes have never become stuck. The heads in my VCR excel in their performance! Like I say, I watch a lot of Adult features (atleast three a day) and I have never had any problem with 'dirty heads'. The picture comes in crystal clear every time!

     Sometimes I cant stand watching the same scenes over (I need the scenes to be fresh) and I will fast forward to a more interesting scene. Let me add that the speed of your fast-forward control is perfect. It always gets me to the right place in the right amount of time.

     I think I am writing this letter to convey the appreciation I have for this machine.

     Thank you from the bottom of my heart,

NAME USED

RCA user for life.

 

So they thought they could just brush me off with a form letter...

So I wrote back...

Chermeka York
c/o Thomson Multimedia, Ltd.
Attn: Consumer Relations
PO Box 0944
Indianapolis, IN 46206

April 24, 2001

Dearest Chermeka,


     I am writing you back in regards to the letter you sent to me (dated April 13th, 2001). I had originally sent you a letter describing the extreme satisfaction I have for my RCA VCR (that letter is also included with this letter for quick reference). The file number you had for my letter was 2******7.

     In your letter, you said, "We regret you are not please with your RC VCR". There are two errors in this statement. Firstly, I was writing you to inform you of how happy your VCR product line has made me, and how it has saved me the embarrassment of my wife finding out about my interest in Adult Videos. Second, it was a RCA VCR and not an RC VCR (although, I do enjoy their cola).

     Upon discovering the mistakes in the letter, it lead me to believe that either my letter was not read (but a reply was mailed), or that my letter was misunderstood. I believe it was the latter. If you could please reply to this letter, and let me know that it was indeed a misunderstanding, I would be most appreciative.

     As I have said in my previous letter, the VCR has always been a great deal of help to me. I did, however, forget to mention the satisfaction I get from the remote. In the whole time I have had my VCR (10 years) I have only had to change the batteries 2.5 times. With my other remotes, I worry that I am going to be stuck in one scene, without the ability to change scenes (and I do not want to have to get up from the sofa to change it manually); but I have never had that problem with you RCA remote.

     Once again, if you could please reply to me and let me know that you have read and understood how happy I am with your company's product. Thank you for the time you have taken to read this letter; and thank you for the quality viewing I have received from your product!

Yours truly,
NAME USED

RCA user for life.

Chermeka York
c/o Thomson Multimedia, Ltd.
Attn: Consumer Relations
PO Box 0944
Indianapolis, IN 46206

July 1st, 2001

Dear Chermeka,
     

     This is the third letter I have sent to your company! I am worried that someone has been reading your mail. I sent my last letter addressed to you, and I got a reply from someone whose name is "Brenda Parker" (I am having her checked out). I think they should tighten up the security at your work.

     Brenda had similar handwriting to you: are you guys related? I guess her last name could be different because of marriage.

     My previous two letters have described the respect I have for your company. I have been a loyal user for years. There was a mis-understanding with my first letter to you. You wrote back to me and said, "We regret you are not please with your RC VCR". My letter praised your RCA VCRs. I am wondering why you thought otherwise?

     My previous letters mentioned the embarrassment your product has saved me. I was always worried one of my Adult Videotapes would get stuck in the machine, and my wife would find it. She does not know how much I love Adult Videos. Well, the letter that you company recently sent me (care of Brenda Parker) was addressed to "MRS. Whitman", not "Mr. Whitman". My wife almost found the letter. She would have wondered why your company was writing me. Eventually she would coax me into telling her why I wrote you. She could have found out EVERYTHING! Luckily I got to the mail before she did.

     The first letter I received from you (it was from you Chermeka) was addressed to "M. SURNAMEUSED". I thought you meant "Monsieur SURNAMEUSED". Canada is a BI-lingual country, and I thought you were speaking out native language. Parlez-vous Francais?

     I have attached my first two letters, as well as the replies from your company, for quick reference. Hopefully this letter will avoid being stolen by Brenda Parker. I am on to her. Please write back to me, so I know you have received this.

     I want it understood that I Thank your company. I am extremely satisfied with the RCA (not RC) VCR in my possession. Your company does good things.

Sincerely,

NAME USED
RCA user for life.

ps. I would like to know how to get a free VCR. I would prefer to tape the Adult movies I rent.

psps. If this letter reaches anyone else, other than Chermeka, please have the courtesy to pass it on to her. If you don't, you are not a good employee.  

Brenda Parker
c/o Thomson Multimedia, Ltd.
Attn: Consumer Relations
PO Box 0944
Indianapolis, IN 46206

July 1st, 2001

Dear Brenda,

     I recently received a letter from you. Your letter was a reply to the letter I sent to Chermeka York. It was clearly addressed to her, but you read it, and replied. I am on to you! I ask you to please stop reading mail that is addressed to other people.

     I realize your company is based in the United States, and you adhere to different 'rules of thumb'. In Canada, it is a imprinted from a young age to never read someone else's mail. It is both rude and illegal (here at least). I have alerted Chermeka to your shameful actions, so expect her to be contacting you.

     You also addressed the letter to my wife, and not to me. Mr. NAME USED is who I am. You addressed the letter to Mrs. NAME USED. If you read the letter I sent Chermeka, you would know that I do not want my wife to find out about my passion for Adult Videotapes. I feel like you were intentionally trying to inform her. I would appreciate if your reply was addressed to me, and not my wife. She can be a very crude woman (don't let her know I said that).

     I want to get along with you Brenda. I realize Chermeka may receive more mail than you, but that is no reason to live vicariously through her correspondents. If you would like, I will keep writing you.

     Your company is perfect. I wish I could give you all a hug. Please write back and let me know you have received this letter. If something happens to this letter, I will write you another.

     I think you should try a new signature. It is awfully close to Chermeka York's. In fact, it looks like the same person did it. You may want to check your family tree, you guys could be relatives.

     If someone else receives this letter, please be courteous enough to forward this message to Brenda Parker.

Sincerely,
NAME USED
Chermeka supporter for life.

ps. Seen any good movies lately? Any movie I play in your brand of VCR looks good !

I CALLED IT QUITS AFTER THIS. I am assuming you notice that this last letter is the exact same as the first respone.